Terms & Conditions

Custom service

SongAngels creates personalized songs based on the information supplied by the customer. The customer is responsible for providing accurate names, pronunciations and story details.

Delivery

Standard Delivery is normally completed within 4 calendar days after successful payment and receipt of complete story details. Priority Delivery, when purchased, is normally completed within 24 hours after successful payment and receipt of complete story details. Delivery may be delayed if information is incomplete, clarification is required, revisions are requested, technical issues occur, or order volume is unusually high.

30-Day Money-Back Guarantee

Every SongAngels order is backed by our 30-Day Money-Back Guarantee. If you are not happy with your finished song for any reason, contact us within 30 calendar days of delivery for a 100% refund. No questions asked. Please see our Refund Policy for full details.

Customer content

You confirm that you have the right to submit any text, images, audio or other materials included with an order and that the content does not violate another person's rights.

Acceptable use

Orders may be refused if they contain unlawful, hateful, threatening, deceptive or rights-infringing content.

Contact

Questions may be sent to hello@songangels.com.