Customer care
30-Day Money-Back Guarantee
Your SongAngels purchase is backed by our simple, risk-free guarantee.
Every SongAngels order is backed by our 30-Day Money-Back Guarantee. We want you to feel completely confident when creating something this personal.
30-Day Money-Back Guarantee
If you are not happy with your finished song for any reason, simply contact us within 30 calendar days of delivery and we will refund 100% of your purchase. No questions asked.
The 30-day guarantee period begins on the date your finished song is delivered to the email address provided with your order.
How to request a refund
To request a refund, simply email hello@songangels.com within 30 calendar days of delivery.
Please include the email address used for your order or your order number so we can locate your purchase and process your refund.
Refund processing
Eligible refunds under our 30-Day Money-Back Guarantee will be issued for 100% of the amount paid for your SongAngels order and returned to the original payment method.
Once we issue your refund, processing times may vary depending on your bank or payment provider.
Technical delivery problems
If an audio file, lyric file or private listening link is missing, damaged or inaccessible, please contact us and we will repair, replace or resend it at no additional charge.
Your consumer rights
Nothing in this policy limits any rights or remedies that cannot legally be excluded under applicable consumer protection law.
Contact
If you have any questions about our 30-Day Money-Back Guarantee, please contact us at hello@songangels.com.
Last updated: September 6, 2026